Know Your Quantic KDS

After adding and selecting the desired station, you can also choose which display you want to view on the screen – Expo Display or Kitchen Display. Select the display you want to view, tap on it and you will see the desired display showing all the current orders in the kitchen.

1. The Kitchen screen displays all orders for the kitchen. It allows one-stop order processing and gives you complete control of the preparation times.
2. In the Kitchen display, you can Bump, Recall Orders or you can select items ready to serve using a simple touch.
3. The above screenshot displays the Kitchen Display of Quantic KDS.
4. Next are some terminologies that you should know before start using the Kitchen Display System

The KDS screen has many icons on the top and on the ticket to help you smoothly navigate through the KDS and perform the essential operations. Here are the detailed descriptions of all the KDS icons. 

If you are not able to see the entire toolbar as shown in the screenshot below, please tap the topmost section (red bar) on the KDS and the toolbar icons should start appearing. 

The ticket header gives information about the service area, payment status, time, and server. The header is customized to change color according to the time elapsed which is configurable by the KDS user.

1. The mid-section of the header shows the service area in which the order is taken and its payment status.
2. If the order is paid, it will show Paid alongside the service area name as shown in the above screenshot. Here the Service Area is “Quick Serve” with the Status “Paid”.

3. On the header top right, you can see the time (in HH:MM:SS format) at which the ticket was sent to the kitchen.
4. Underneath the time, you can see the name of the server who has taken the order.

5. On the header top left, you can see the order number (#986). The header color may change based on the time elapsed or as configured from the settings section.

1. Quantic KDS shows coursing on the tickets. If coursing is enabled for an item or category, it will be displayed on the KDS screen as shown in the image above.
2. Here Entrée is the course for all three items.

1. The ticket shows the list of items in an order. Once an item is prepared in the kitchen, the chef can just tap on the checkbox adjacent to that item and the item name will strike off from the list.
2. The completed items from the kitchen will go to the Expo screen. Once an item is served, the Expo can double-tap the ticket to remove it from the queue.

1. To not miss any detail and to avoid dishes returning, Quantic shows the item and order-level notes on the KDS tickets. It helps chefs and expo to make sure of any special instruction requested by the customer.
2. The item level notes are shown just below the item whereas the order level notes have their separate section under the item list.

Here are some essential features that make the Quantic Kitchen Display System the most needed in your kitchen.

• The tickets in Quantic KDS contain every important detail which makes it easy for chefs to not miss anything in the order.
• Seamless integration with the Point of Sale system. 
• You can adjust the screen visibility by increasing or decreasing the font size.
• Change the header color as per your choice.
• Recall tickets feature.
• New ticket alert – You can set the alert for a new ticket. Once set, KDS will beep when a new ticket arrives on the KDS screen.   

1. Click the  icon on the KDS to go to Settings.

2. Search the configuration KDS Old Ticket Color.
3. Select the color from the color picker and click Save.

1. Click the  icon on the KDS to go to Settings.

2. Search the configuration KDS New Ticket Color.
3. Select the color from the color picker and click Save.

You can set up the time interval for new tickets to appear new (identified with a different color than the old ticket) on the KDS screen. Post the set duration, the ticket color will change to the old ticket color. Here are the steps. 

1. Click the  icon on the KDS to go to Settings.

2. Search the configuration KDS Old Ticket Duration.

3. Enter the duration in minutes.
4. All set! Now the new ticket will turn old after the set time interval.

When an item is prepared and ready to be served, the chef can bump that item or the entire ticket to the Expo screen. This indicates that the item or order is fulfilled and ready to be served.

You can set up the time interval for new tickets to appear new (identified with a different color than the old ticket) on the KDS screen. Post the set duration, the ticket color will change to the old ticket color. Here are the steps. 

2. The ticket will be displayed on the KDS screen.

3. Once the items in the ticket are prepared (cooked), select the checkbox next to that item and it will be sent to the Expo screen.
4. To see the Expo screen, tap the  button on top of the KDS.

5. The order number with an item will be displayed on the Expo screen.
6. Once an item has been served, Expo can double-tap the ticket to remove it from the screen.

You can set up the time interval for new tickets to appear new (identified with a different color than the old ticket) on the KDS screen. Post the set duration, the ticket color will change to the old ticket color. Here are the steps. 

2. The ticket will be displayed on the KDS screen.
3. Once all the items in the ticket are prepared (cooked), double-tap the ticket to send that order to the Expo screen.
4. To see the Expo screen, tap the  button on top of the KDS

5. The order number with an item will be displayed on the Expo screen.
6. Once the order has been served, Expo can double-tap the ticket to remove it from the screen.

A new order accompanied by a sound notification will alert the kitchen staff immediately so that they do not need to rely on the visual updates for new orders on the KDS dashboard. The chef can then review the new order (identified by a different color) on the KDS and start preparing it. If you do not want the KDS to ring the sound notification for a new order, you will need to disable the setting from the Settings section.

2. Search the configuration Play Sound On New Ticket.
3. Turn on the above configuration.
4. All set! The new order will be accompanied by a sound notification on both- Kitchen and Expo screens.