FAQs

Q: How do I choose a Quick Service POS system?

When choosing a POS system for your quick-service restaurant, prioritize speed, ease of use, and efficiency. Look for a system with a fast, intuitive interface that helps staff process orders quickly. Mobile and self-service options can boost efficiency, while integration with online ordering and delivery platforms allows seamless management of both in-store and digital orders. Choose a POS with real-time inventory tracking to avoid shortages, and ensure it's customizable to handle menu modifications and upselling. Reporting and analytics features are key for making data-driven decisions, while durable hardware and reliable customer support minimize downtime.

Q: Can I manage multiple restaurants with Quantic?

Quantic’s Enterprise multi-location platform allows for managing your catalog, inventory stock, and customer information all from one easy to use portal.

Q: What are the most popular features of the Quantic POS system for full-service restaurants?

The most popular Quantic products for full-service restaurants include our kitchen display system, Quantic Lite mobile handheld, and Ecommerce. All Quantic platform products integrate seamlessly, allowing you to spend less time troubleshooting and more time focusing on what you do best.

Q: Is the Quantic POS system right for my full-service restaurant?

Quantic has exceptional functions and features designed for the full-service restaurant industry, including gastropubs, fine dining, pubs, and more.

Q: How do I choose a restaurant POS system?

Choosing the right POS system for your restaurant is essential for smooth operations and enhancing customer experience. Start by selecting a system that's easy to use, allowing staff to learn it quickly. Ensure it offers features that fit your specific needs, such as table management or split billing, and check for seamless integration with tools like accounting software and delivery platforms. Decide between a cloud-based or on-premise system based on your need for remote access or data control. Mobile POS systems can add flexibility by enabling tableside ordering and payment. Consider pricing carefully, factoring in hardware, software, and transaction costs, and choose a provider with reliable customer support. Finally, a POS system with robust reporting and analytics will help you track performance and make informed decisions.

Q: How do I disable the receipt prompt after payment?

Receipt option for cash, Receipt option for non cash needs to be disabled. enable customer copy for cash transaction, customer copy for non cash transaction then enable merchant copy for cash transaction, customer copy for non cash transaction

Q: "POS Batch Close Time" vs. "batch close time"

POS batch close time. -QST, Lite, POS to hide all transactions that are batched out at the processor level. This does not set any batch time it only removes the transaction from the POS.. Batch Close Time - *QST, Lite, E700/800 *- To set up auto batch at processor level this needs to be set up

Q: How to fix a "793 - Not allowed Error" on Qlite with Simpay Var

<span data-sheets-root="1" data-sheets-value="{"1":2,"2":"This is fixed by having \"disableToken\": 1 added into the payment gateway document for the account."}" data-sheets-userformat="{"2":6851,"3":{"1":0},"4":{"1":2,"2":16777215},"9":0,"10":1,"12":0,"14":{"1":2,"2":0},"15":"\"Segoe UI\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", Lato, \"Helvetica Neue\", Helvetica, Arial, sans-serif"}">This is fixed by having "disableToken": 1 added into the payment gateway document for the account.

Q: How do we remove gratuity from an order in 'Transaction Mode'?

You will need to refund the total amount paid to all payment methods and leave the check open. Then you can remove the gratuity from the 'Gratuity' button in the order view. After all payments are refunded, remove the gratuity the same way its applied. From Pay>Gratuity>Remove: After all payments are refunded, remove the gratuity the same way its applied. From Pay>Gratuity>Remove:

Q: What does 'Result Code: 000003: DECLINE 2-Chip Read Error' indicate?

<span data-sheets-root="1" data-sheets-value="{"1":2,"2":"This means the card was decline -> have them try a different card"}" data-sheets-userformat="{"2":6851,"3":{"1":0},"4":{"1":2,"2":16777215},"9":0,"10":1,"12":0,"14":{"1":2,"2":0},"15":"\"Segoe UI\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", Lato, \"Helvetica Neue\", Helvetica, Arial, sans-serif"}">This means the card was decline -> have them try a different card

How do I choose a Quick Service POS system?

tshekhawat2025-04-01T11:09:08+00:00October 25th, 2024|Quick Service|

Can I manage multiple restaurants with Quantic?

tshekhawat2025-04-01T11:09:22+00:00October 25th, 2024|Full Service restaurant|

What are the most popular features of the Quantic POS system for full-service restaurants?

tshekhawat2025-04-01T11:09:37+00:00October 25th, 2024|Full Service restaurant|

Is the Quantic POS system right for my full-service restaurant?

tshekhawat2025-04-01T11:25:40+00:00October 25th, 2024|Full Service restaurant|

How do I choose a restaurant POS system?

tshekhawat2025-04-01T11:20:50+00:00October 25th, 2024|Full Service restaurant|

How do I disable the receipt prompt after payment?

tshekhawat2025-04-01T11:20:31+00:00May 9th, 2024|Common FAQ|

“POS Batch Close Time” vs. “batch close time”

tshekhawat2025-04-01T11:20:13+00:00May 9th, 2024|Common FAQ|

How to fix a “793 – Not allowed Error” on Qlite with Simpay Var

tshekhawat2025-04-01T11:19:48+00:00May 9th, 2024|Common FAQ|

How do we remove gratuity from an order in ‘Transaction Mode’?

tshekhawat2025-04-01T11:19:32+00:00May 9th, 2024|Common FAQ|

What does ‘Result Code: 000003: DECLINE 2-Chip Read Error’ indicate?

tshekhawat2025-04-01T11:19:09+00:00May 9th, 2024|Common FAQ|

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