We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

A new configuration has been introduced in the Quantic POS that will allow the merchants to ignore the leading digits from the UPC. Users can set the number of digits to be ignored in a configuration “Ignored Leading Digits In UPC Search”. For example, if 3 is set, and the actual UPC of an item is 72527273070, the initial 3 digits (725) will be ignored and the item will be registered with a new UPC of 27273070.

In case two items have the identical UPCs, on scanning the barcode, a popup will appear asking which item to add. You can select any of them to add an item to the cart.

A new configuration has been introduced in the Quantic POS that will allow the merchants to show the categories as icons in the Android POS. Server can tap any category and select an item to add to the cart. The home icon can be used to navigate back to the category listing. This is a service area based feature. In order to show categories as icons, you can turn on the setting “Hide category list from center” for any service area.

The Wait List feature has been implemented in the iOS POS. This will allow the restaurants to create a list of customers waiting for their turn to occupy a table. When a table frees up, the servers can assign a table to the customers and send an alert message notifying them regarding the assigned table number. This is a configuration-based feature, you will need to enable the setting “Show Table Wait in Side Menu” to see the Wait List on the left menu.

Now you can transfer the sale from one server to another after the order is closed/paid. For instance, if by mistake the server closed the order then s/he can transfer that sales to the correct server after the payment. User can enter the reference number, select the clocked in employee in the Select Employee section and click the Transfer button at the bottom.

Fixed the bug where the cash and card price were not getting displayed on the initial receipt when the NCA was enabled for a location. With this fix, the merchants will be able to do the transparent business by displaying the additional surcharge levied on the card payments. Also, the guests will be able to choose the mode of payment to pay for the order. 

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Added new functionality where the fully paid orders will display in green in the order listing during the Advanced Search and the unpaid or partially paid orders will display in grey.  

Fixed the Advance Search bug in order listing due to which the orders were appearing out of the selected date range. The Advance Search feature allows you to search the orders within any date range. To use this feature, go to the Orders from the left navigation, Tap the Advanced Search button, and select the date range within which you want to search the orders. To search the old orders, make sure to select the toggle button next to Search Before

Fixed some bugs in Gift Cards such as the gift card redeem value not displaying in the Gift Card Redeem receipt. Additionally, the redeemed GC’s last four digits will also show up at the bottom of the order receipt.

Fixed the crashing issue in POS that occurred while adding an item by scanning the barcode.

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Added new functionality where a server can see the previous customer orders for Takeout and Delivery service areas. The server can simply start the delivery or takeout orders, enter the customer's phone number and the order history will appear underneath.

Added new functionality where a server can see the previous customer orders for Takeout and Delivery service areas. The server can simply start the delivery or takeout orders, enter the customer's phone number and the order history will appear underneath.

Some improvements have been made to the Cash Discount for the Android POS. Firstly, the receipt will display the Cash Discount amount as zero when an order is paid via any non-cash payment method, for example, card, gift card, loyalty, etc. This feature will only work when the cash discount is set up at the location and a configuration “Show cash discount line on card receipt” is enabled. 

Some improvements have been made to the Cash Discount for the Android POS. Firstly, the receipt will display the Cash Discount amount as zero when an order is paid via any non-cash payment method, for example, card, gift card, loyalty, etc. This feature will only work when the cash discount is set up at the location and a configuration “Show cash discount line on card receipt” is enabled. 

Secondly, the final price after the cash discount will display on the Cash button so the server can see the discounted price and convey the same to the customer before paying for the order. To enable this feature, please make sure to turn on the setting “Enable Consumer Choice”.

The Print button has been implemented in the Closed Order listing on the Android POS. The server can tap on the Print button to generate the order receipt. 

The Long-Press options have been implemented on the Open Orders for all the service areas. Now servers can tap and hold on to the open orders and take any apt action.

Some improvements have been made to the Positioning feature where if an item is not assigned to any position, then that item will be considered as a shared item. For example, while adding items to the cart, you assign Item A to Position 1, Item B to Position 2, and Item 3 to no position, so on splitting the check by position, Item 3 price will be distributed equally among check 1 and check 2.

Now you can create combo meals in the Quantic POS and offer multiple items in a single meal. For example, you can create a combo meal of burgers, french fries, and diet coke. To get started, you simply need to go to the backend portal, choose the main product, and add more items as a combo to it. Check the illustration where we have created a combo meal consisting of Tangent Taco + Fries + Diet Pepsi. 

Fixed the issue where the submodifier was not printing on the kitchen ticket. Now besides showing up on the cart, and receipt, the submodifier will also display on the kitchen ticket.

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Added a new functionality where the customer note prompt will appear to show the saved customer notes while starting an order for a specific guest. This prompt will allow the servers to prefill the order for a guest with an apt note every time when he/she places an order. So, the servers need not memorize the special notes for that customer and the guest need not mention the special request for an order whenever he/she visits the store. To enable this feature, visit the Notes section in Customer Management > Create/Edit a note and select “Show during customer lookup”. Now while placing an order for this customer, a popup will appear stating “customer_name has some notes”.

Now the bar order refunds will include the tab refunds (pre-auth) as well. On clicking the refund button on the paid bar orders, the refund screen will display the refundable amount (inclusive of the pre-auth amount), guests can choose the Full Refund to get the full amount refunded.

Added a new feature of Debit and Credit prompt which will allow the guests to choose between Credit and Debit card to pay for the order. Merchants can enable this functionality from the partner portal by following this path - Station > go to Edit Payment Gateway > select Enable Debit Pin (please make sure either the PAX or PAX Direct is selected in the payment gateway). Once enabled, the server can tap the Card button on the POS and select either Debit or Credit to settle the balance due.

Added the EBT payments functionality in the POS app which will allow the servers to accept the EBT cards to settle the balance due. The functionality can be enabled from the backend portal using the configuration “Enable EBT Payment” and the position of the EBT on Pay can be changed using the configuration “Position of EBT on Pay”. Once enabled, the servers can accept the EBT cards, go to the Pay on the POS and select EBT to pay for the order. Moreover, the consumer choice and the non-cash adjustment would not apply to the EBT payments. Also, the tip prompt would not appear when paying via EBT cards. 

Now the customer loyalty information will appear in the Customer Management only when the merchant location has subscribed to the Loyalty module. The Loyalty information includes Reward ID, Balance Points, and the Total Spent. 

Fixed the bug that was prompting the user to enter the card type while paying from the saved cards (Card on File) on the POS. On clicking the Card on File button, the list of saved cards will appear, and guests can select the preferred card to pay for the order.

Fixed the error that was causing the POS app to crash while splitting the check. The error occurred when a topping was added to the cart. 

Fixed the error that was not allowing the discounts to apply on the split checks (individually). With this fix, the discounts can be applied individually on any split checks at the item level or the order level. 

Fixed the issue due to which the Refund Access privilege was not working for the employees. This was causing the employees without Refund Access to refund the order from the POS. With this fix, the employees with Refund Access privileges can only refund the order and the privilege needs to be assigned from the backend portal - Employee > Access Management > Refund Access.

Fixed the bug that was causing the item (with modifier) to add to a separate row on the cart when added at a different interval. With this fix, if an item with the same modifier is added twice at different intervals, the item quantity will increase instead of the item getting added to a new row.

Fixed the user-defined not appearing as a favorite payment method in the Pay screen. With this fix, the merchant will be able to see the preferred user-defined payment as a shortcut on the Pay screen. The server can simply tap on the user-defined payment and pay for the order. You can set the user-defined as favorite from the backend - go to Settings > Setup > User Defined Payment Method > select Enable Favorite next to the payment method

Fixed the issue due to which the Tax Exempt was not getting disabled on the POS. With this fix, the Tax Exempt can be activated or deactivated in the Customer Management and on the Pay screen by enabling or disabling the configuration “Enable Tax Exempt”.

Fixed the issue that was causing the delivery address to not prefill for the saved customers. Due to this, the servers have to manually enter some part of the address every time while taking delivery orders.

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Added the new functionalities- Reorder, ToGo, and Move Item on the Android POS at the item level. Servers can select an item on the cart, tap Select at the bottom and use these options to take an apt action. Below are the descriptions of how these functionalities will work on the Android POS.

A new feature has been implemented where the inventory count will be displayed on the item image on the Item Screen. With this implementation, the in-hand quantity will appear circled on the item image so the POS user can track the balance item inventory from the item screen itself. Please note, this feature will be enabled when the Track Inventory is enabled for an item at the backend. 

A new enhancement has been implemented where the customer’s saved email and phone number will appear prefilled on the receipt popup after successful payment. It will reduce the task of servers to manually enter the customer details to send the receipt.

A new enhancement has been implemented where the server can return an item with or without a receipt and refund back the amount to the guest via the preferred payment mode. Please note that this functionality will only work for retail locations. The items can be returned from the Order screen or by scanning the item directly via the scanner. To return and refund the paid orders, follow this path- Go to the Closed Order > tap Return > select the return reason > tap Refund at the bottom.

The payments can be refunded in the form of Gift Cards, Cash, Cards (for card payments). However, the orders paid via split transactions cannot be returned back to the card.

A new functionality has been implemented to allow the servers to hide the quick pay buttons (Cash and Card) on the Android POS. You can simply navigate to the “Settings” section in the POS, search the configuration “Enable Quick Pay” and enable or disable it to show or hide the Cash and Card button on the POS. Please note that this is a service area-based setting, so you may have to enable/disable the quick pay for each service area.

A new functionality has been implemented to allow the items to be displayed in multiple categories in Android POS. The Additional Category field in the backend portal can be used to assign multiple categories to any item. Navigate to the Item > in the Details page, and select categories under Additional Category.

A new enhancement has been introduced for the length or weight-based items due to which the length or weight amount of an item will not impact the attached modifier’s price. So the modifier price will remain the same despite any variation in the item’s weight or length.

A new functionality has been added in the Android POS that will allow the merchants to mark close the delivered and take out orders. Users can tap the pencil icon on the top right, select the takeout or delivery orders and tap Mark as Closed at the bottom. Additionally, a Send Message button has been implemented in the Takeout and Delivery service area that will allow the merchants to send an alert message to the customers when their order is ready. Steps to set up the default message from the backend portal: Setting > Setup > Service Area > setup message in Default Text Message for Delivery.

Fixed the bug that was not allowing the merchants to access the backend portal from the Android POS. With this fix, you will be able to navigate to the backend portal with just a click of a button and do the necessary edits without logging in from the web. Please make sure to assign this privilege “Allow User to Show Portal in POS” to the employee to access the portal from the POS.

Fixed the error where the saved cards were not appearing for the attached customer after clicking the Card on File button on the payment screen. With this fix, on clicking Yes on the confirmation popup, the saved cards of the attached customer will appear on the list, and the cashier can select the card and payment for the order.

Fixed the promotional price calculation error when the modifier is not attached to the order and the Affect Modifier is enabled. The error occurred when the promotion was set in amount, the affect modifier was enabled. To learn more about the promotions, please refer to the document by following this link: 

https://learn.myquantic.com/index.php/setup-promotions/

Fixed the missing transactions issue in the batch report that occurred due to the order being started from one terminal and payment being made on the other terminal. With this fix, if a transaction happens at the Lite terminal, it will be displayed on the Lite’s Batch Settlement report despite the order being started at any of the terminals.

Fixed the bug due to which the label printer was not responding to the print command. After adding the label printer, make sure you’ve enabled the Label Printing setting under the printer description. Additionally, for any item to be printed from the Label printer, it has to be enabled for Enable Label Print setting at the item level- Go to the item > Settings > Enable Label Print. In two ways you can print the labels, automatically- with the click of a Send button or manually- by clicking the Print Label button on the Pay screen. Make sure to turn on the Enable Print Label setting to see the Print Label button on the Pay screen.

Fixed the bug where the floorplans were varying in the PAX E700 and Android devices due to variation in screen size. With this fix, the floorplans screen will be dynamically adjusted based on the screen sizes.

Fixed the bug which was causing the modifier price to get zeroed on the split checks. Now the modifier price will split in the same counts as the checks. The same modifier price will be displayed across the location- cart, split checks, and receipts.

A new functionality has been introduced in Android POS that will allow the servers to sell items by weight. You can simply enable the setting “Enable Weighted Item” at the item level. So, whenever this item will be added to the cart, the item can be weighed at the integrated scale and the pricing will be calculated based on the weight it carries. 

Compatible weighing scales:

1. CAS PS-2 Series 15lb
2. CAS PS-2 Series 30lb
3. CAS PS-2 Series 60lb

Setting up the Weight item from the backend portal:

1. Go to Catalog > Select Item.
2. Click Settings > Select “Enable Weighted Item”, this will allow you to ring up the item weight from the connected weighing scale.

You can select the unit from the Unit drop-down.

Now you can pop the cash drawer from the connected PAX E700 and PAX E800 devices. Cash Drawer functionality allows you to accept, manage and map the cash transactions from the PAX E700 and E800. Steps to connect the cash drawer to your PAX E700/E800- Hardware > Cash Drawer > Add Cash Drawer. 

Input field to enter only the desired amount to pay for house balance is added in the Customer Management section. This will allow the user to pay the partial house account dues by entering the custom amount in the Enter Balance to Pay popup. Follow these steps to settle the house account dues partially, Customer Management > click Pay next to House Account balance > Enter the partial amount, click Ok > select any payment method to pay the dues.

Fixed the bug where the menu navigation continued to populate even after switching to a different category. This error led to a continuous trail (breadcrumb) on the top of the Item screen even when the server jumps to a different category, creating unnecessary confusion for the servers. With this fix, the breadcrumb on the top of the Item screen is restricted to show the categories and the subsequent sub-categories only.

Fixed the bug where the floorplans were varying in the PAX E700 and Android devices due to variation in screen size. With this fix, the floorplans screen will be dynamically adjusted based on the screen sizes.

Fixed the bug where the open modifier was not appearing selected on the Order screen despite adding it to the cart.

Fixed the bug where the pre and post for modifiers were not getting deselected causing trouble changing the pre or post for modifiers. With this fix, the servers will be able to select/deselect the pre or post for modifiers and switch to other prefixes or suffixes without any hassle.

The Tip and Signature pad is implemented on PAX E800 and Android POS. This will allow the guests to choose the tip amount on the POS screen and put the signature to authenticate the transaction amount. Merchants can either show the default tips (10%, 15%, 20%) or the pre-defined tips to the guests to close the order.

Key benefits:

• Transparent checkout. 
• Get tips at checkout.

Steps to enable the Tip and Signature pad:

1. Turn on the Enable Signature configuration from the backend portal.
2. Turn on the Enable Signature Pad on POS configuration from the backend portal. Make sure to enable it for the service area(s) and terminal(s).
3. The Default Tips (10%, 15%, 20%) are enabled by default, however, the Custom tips can also be enabled from the partner portal from the Tip & Tax section.

A new configuration has been added for Android POS - “Redirection after processing Print Command”. This setting will allow the user to redirect to either a Landing Service Area or Pin Pad screen after clicking the Print button at the bottom of the order screen. Since this is a terminal-based setting, the user will have to set this up for a specific terminal or all terminals.

Now you can adjust the tips on a paid check from the Order screen until the payment has not been batched. The Tip button has been implemented at the bottom of the order screen to adjust tips for closed orders. Tip button order can be set from the Settings using Position of Tip Button configuration. 

With this implementation, the length, and weight-based items can be sold on Android POS. The Enable Length Item or Enable Weighted Item needs to be enabled (on item level) from the backend portal to sell an item as a length or weight item respectively.

Compatible weighing scales:

• CAS PS-2 Series 15lb
• CAS PS-2 Series 30lb
• CAS PS-2 Series 60lb

This feature will allow the servers to prioritize the course firing in the kitchen. A Fire button will appear next to the course on the cart, clicking over it will print a kitchen ticket with Fire Course_Name printed on it. This allows the chefs to prepare the food based on the priority courses. To enable this feature, a configuration “Enable Fire Option” needs to be turned on from the backend portal.

With this implementation, merchants can allow the guests to choose the tip amount on the E800 CDS screen and also put the signature to authenticate the total transaction amount. Merchants can either set the default tips (10%, 15%, 20%) or the pre-defined tips for the guests to apply the tips before closing the order.

Star printer has been implemented on Android POS for kitchen ticket printing. Now the merchants can add Star’s impact printer to their Android POS, and send the tickets to the kitchen for chefs to know what to cook. The most sought-after feature for those chefs who do not want to fight with technology as they do not have to rely on Kitchen Display Systems for the kitchen tickets, rather they can simply get the tickets printed on the Star printer.

Key Features

• Streamlines kitchen operations.
• No more fighting with technology (KDS).
• Connect once, and run forever.
• No need to memorize orders.
• Increase order accuracy.

Supported Star (Impact) Printers

• Star SP742 (STR-001)

The powerful Quantic Android POS is now supported on PAX E700 and PAX E800. This game-changing integration will be ideal for retail, restaurant, and hospitality. With dual screens for both customer and merchant, the PAX E700 and E800 are meant to streamline every sale and enhance the customer’s experience. Both these devices combine the electronic cash register connected via a USB cable. In order to connect a cash drawer to the E700 and E800 devices, the user can navigate to the Hardware section in Android POS and tap the Cash Drawer option.

With this functionality, the store will be able to provide a credit facility to reputed and frequent customers allowing them to place an order now and pay later. The accrued balance for the goods sold to a customer can be billed and paid at a later date.