Android POS Release Notes

Feature Updates and Bug Fixes

Release Date : December 8th, 2023

Version 2.1.9 (Build 20231212)

We are pleased to announce the release of the iOS POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release. 

Dual Pricing – Hide Cash Price from Initial Receipt

Merchants who do not want to show the cash price on the initial receipt can do it using the configuration “Hide Cash Price on Initial Receipt for Dual Pricing”. This works when the dual pricing has been set up for a location and the said configuration is turned on from the backend.

Cash and Card Price
Only Card price
Loyalty Points Earned and Balance on the Receipt

Now you can track the balance points and the points earned from the order on the payment receipt. This is a configuration-based feature and has to be enabled from the backend portal using the setting “Show loyalty on customer receipt”.

Points earned and balance points on customer receipt
Support for GL Account

Now the GL Account has been supported in the Android POS. When an item is sold via the iOS POS, the product sold with its GL Account ID will be displayed in the Product Mix report in the backend. This is a configuration-based feature and has to be enabled using the configuration “Enable GL Account”.

GL Account in Product Mix report
Multiple Tax Classes on Receipt

The multiple tax classes applied to the order will appear on the receipt (initial and final) underneath the subtotal. This feature has to be enabled using the configuration “Show Multiple Taxes on Receipt”. How to apply multiple tax classes? Go to the Item > Set Tax Classes and set up Additional Taxes.

Multiple taxes on order
Break In and Break Out Added in Android POS

The Break In and Break Out feature has been added in the iOS POS, which will allow you to track the breaks taken by the employees while working. Employees can tap the Break In button that appears on the Clock In/Clock Out screen to take a break and similarly, tap Break Out, to start working again. The data will be tracked down in the Time Report and the Time Management module in the backend. To turn on this feature please toggle on the configuration – ‘Enable Break-In Break-Out’ from the backend.

Break In and Break Out displayed on Time Report

Break In
Break Out
Printable Delivery Driver Report is now available in the Android POS

Now you can assign the Delivery Driver report to an employee to review the assigned deliveries. Please make sure to enable the Driver status for an employee to view the assigned deliveries in the Delivery Driver report. Also, please ensure the employee has been assigned the Delivery Driver report from the backend.

Note: Delivery Driver report will show up for the locations created after Nov 30th, 2023. If you have an older location, please contact the support to get access to the report.

Printable Delivery Driver Report
Receipt Enhancements
  1. A setting “Hide Surcharge Line From Initial Receipt” has been introduced in the backend to hide the surcharge line from the initial receipt.
  2. Enable Summarized Non-Itemized Receipt – This setting has been introduced to display the summarized payment receipt. This allows you to display only the final price to pay on the receipt with a bit of information related to the payment.

Bug Fixes

Dual pricing – Discount will show on Cash and Card column

Now the discount will show separately on the cash and card (with surcharge) column on the initial receipt for consumer choice.

The customer name and number do not appear on the receipt

Fixed the bug where the customer’s name and phone number did not appear at the bottom of the receipt for takeout orders.

Customer information

Android POS Release Notes

Feature Updates and Bug Fixes

Release Date : October 12th, 2023
Support for Weekly Time Report added in the POS

Now your Quantic POS is loaded with the Weekly Time Report. Employees can get access to the Weekly Time Report report from the Report Management module in the customer profile. This reporting will help the merchants do the precise tracking of the clock-in and clock-out time, total hours worked, and hourly rate of all the employees. This report has been set to track the man-hours weekly that run by default from Monday 5:00 AM to the current time.

Weekly Time Report
Loyalty will be taken as a discount

Now Loyalty will be taken up as a discount rather than a payment method. Customers can redeem the loyalty to the order and pay the balance due using any payment method. Some essential points to note for Loyalty:

  • Points can be earned when an order is paid via card, cash, Gift Card and user defined payment method.
  • Points can also be earned while settling off the house account through any acceptable payment method.
  • Points expiry can be set up from the backend (module).
  • Max redeemable points per order can be set from the backend (module).
  • Points are editable from the customer profile (not when the expiry is set).
  • Points can be tracked from the Reward History (Customer Management in the backend)
  • Manually entry of the points-to-redeem is also allowed on the POS.
  • Points are non-refundable.
  • Redeemable points prompt on the POS/CDS while choosing any payment method.
Before – Loyalty as payment method
Now – Loyalty as a discount
Reports – Cannot select a date range beyond 90 days

Now the merchants would not be able to see the reports beyond 90 days from the current date. This has been done to improve the efficiency of your POS. The dates beyond 90 days from the current date will be unselectable.

90 days date range
Split Check – Enhanced item transfer from one check to another (For Android only)

The items transfer feature in the split check has now been improved. Now servers can select the items on one check (from where they need to be transferred) and tap the target check to transfer the items.

Enhanced item transfer in split check
Now House Account payment can be refunded

Now the House Account payment can be refunded from the POS. Servers can tap the refund button on the POS after the order is fully paid and get the refund initiated for the customers. Please make sure to enable the refund for the house account from the User Defined section in Setup.

House Account Refund setup
House account refunded
Total Spent (Loyalty) removed from Customer Profile

The Total Spent section has been removed from the Customer Profile from the top right section.

Total Spent UI removed

Debit Card Prompt on Card Payment

Now the merchants will see the debit card popup on the card payment screen. Servers will be able to select the credit or debit option based on the card to swipe. The surcharge will only apply on the Credit payment, while the Debit payment won’t have the surcharge applied to it. This is a configuration based setting (Enable Debit Pin) and can be enabled from the Station > Payment Gateway. Currently this feature works only with PAX Direct gateway.

Enable Debit Pin from partner portal
Tap Card
Debit and Credit option on Pay

Bug Fixes

Void stamp when an item is voided

Fixed an issue where in the event of an item level void, the Void stamp was still showing when the rest of the items were paid. The issue has been resolved and now the Void stamp will only display when an entire order is voided. The same bug has also been resolved for Comp orders.

Paid Stamp during item level void
The changed name will be added temporarily to the order

Fixed an issue where when the server changes the customer name on the takeout or delivery screen, it was replacing the original name in the Customer Management as well. Now the changed name will attach to the order only and will not hamper the original source name in Customer Management.

Android POS Release Notes

Feature Updates and Bug Fixes

Release Date : September 17th, 2023

Version 3.0.20230509

New configuration added to ignore the leading digits in UPC
New configuration added to show categories as icons in the POS

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release. 

Enhancements

New configuration added to ignore the leading digits in UPC

A new configuration has been introduced in the Quantic POS that will allow the merchants to ignore the leading digits from the UPC. Use-rs can set the number of digits to be ignored in a configuration “Ignored Leading Digits In UPC Search”. For example, if 3 is set, and the actual UPC of an item is 72527273070, the initial 3 digits (725) will be ignored and the item will be registered with a new UPC of 27273070.

In case two items have the identical UPCs, on scanning the barcode, a popup will appear asking which item to add. You can select any of them to add an item to the cart

Set the initial digits to be ignored
Two items having identical UPCs
Select item popup for items having identical UPCs
New configuration added to show categories as icons in the POS

A new configuration has been introduced in the Quantic POS that will allow the merchants to show the categories as icons in the Android POS. Server can tap any category and select an item to add to the cart. The home icon can be used to navigate back to the category listing. This is a service area based feature. In order to show categories as icons, you can turn on the setting “Hide category list from center” for any service area. 

Setting enabled for Quick Serve
Categories displayed as icons

Version 2.1.4 (Build 20230915)

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Enhanced Search (UPC, ALU, SKU)

Now servers can search an item using its UPC, ALU, and SKU. These parameters can be set up from the backend portal and servers can use these parameters to search for an item and add to the cart.

Setup SKU, UPC, and ALU from the backend
Item search using SKU, UPC, and ALU
Now you can quote an est. wait time to the guest and keep track

Waitlist feature is now enhanced to allow quoting the estimated wait time to the guests and keep a track of it on the POS. Servers can put the estimated wait time while creating a waitlist for the customer. The Actual time passed vs. the Quoted wait time will be displayed in the waitlist listing. When the Actual wait time surpasses the quoted one, the waitlist row will become red indicating the customer has been waiting for a long time.

Quoted wait time in Waitlist
Item search using SKU, UPC, and ALU
Notify your guests via text message for reservation

Now you can notify your guests via text message that their reservation has been confirmed in your restaurant. This allows you to notify your guests about the confirmed reservation along with the table number, and date and time of reservation. This feature works for both the in-store and online reservations.

Notification button on Reservation listing
Reservation message received via text
Confirmation popup added on duplicate transaction

A new feature has been implemented to alert the guests about the duplication transaction (for both credit and debit). It will show three different options in the event of duplicate transaction as shown in the image below:

Option 1: Yes

The same card will be charged again despite being a duplicate transaction.

Option 2: Use Another card

The customer will have to use another card to close the order.

Option 3: Cancel

This will close the popup.

[Customer Management] Open Orders will show up in Pending Orders

The customer profile has been enhanced now and now all the open orders will display in the Pending Orders section in the POS. In Addition, only those Takeout and Delivery orders will show up that have not been marked closed. Check the details below:

Quick Serve

  • Open/unpaid order
  • Partially paid orders


Bar Tab

  • Open/unpaid orders
  • Partially paid orders

Takeout

  • Open/unpaid orders
  • Partially paid orders
  • Paid but not marked closed. However, the cash-paid orders will be marked closed and won’t show up in the Pending Orders.
  • Once the order is picked, the server can mark it closed from the Pending Orders section using the Mark Picked button.


Delivery

  • Open/unpaid orders
  • Partially paid orders
  • Paid but not marked closed. However, the cash-paid orders will be marked closed and won’t show up in the Pending Orders.
Introducing the delivery zone and radius-based charge

Zone-based and radius-based delivery charges are now available in the Android POS. Zone-based charge allows the merchants to charge the customers basis the zone they are ordering from. So, the merchants can set the pin code in the backend and associate a charge with that zone. Delivery Zone is the area in the backend where you can set up the zone-based charge.

On the other hand, merchants can also set up radius-based delivery. So, if a customer is ordering from beyond the preset radius, they will be charged the extra charge otherwise the delivery will be free. The delivery charge will be picked up from the Extra Charge setup.

Radius-based delivery charge
Zone-based delivery charge

Bug Fixes

Zero pricing was removed from the Open Item

Some improvements have been made in the open items in Android POS. Now the Open Items will not have any price displayed on the POS. To add an open item to the cart, servers can simply select the open item on the POS and add pricing to it.

No price on Open Item
Old order not opening when using Advanced Search

Now merchants will be able to open the old orders using the Advance Search feature in the Order section. The archived orders can also be looked at after toggling on the Search Before button in the Advanced Search.

Version 2.1.1 (Build 20230804)

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Zebra (USB Scanner) scanner support added for gift cards

Now merchants can use the Zebra USB scanner to scan the gift card barcode and fetch the GC number automatically on the screen. This will reduce the task of servers to enter the gift card number manually on the screen every time while issuing, redeeming and reloading the gift cards. This functionality will work after enabling the configuration “Enable Zebra Scanner”. To know more about how to set up the gift card, please visit here.

Item unsent popup - To remind servers about the unsent items in the cart

A popup has been added in the Android POS to remind the servers about the unsent items in the cart. This popup will show up when an unsent (to kitchen) order is lying in the cart and the server tries to navigate to another module in the POS without sending that order to the kitchen. This is a configuration based feature and will only work when the “Validate Unsent Item on Redirection” setting is enabled for a service area.

Cart sorting based on position
Now only the authorized user can access the Cash Drawer

Servers with Cash Drawer access privilege will only be able to trigger the cash drawers from the POS. Other users without privileges will not be able to do so and they will be prompted the manager pin every time while accessing the cash drawer. Please be aware that this feature works for the privileged users only which needs to be enabled at the employee level using “Cash Drawer Access”.

Cash Drawer Access
Now assign drivers for delivery orders from the POS

Now servers can assign a driver to the delivery orders from the POS. A dedicated Delivery Order module has been created in the POS to display the online and offline delivery orders in the POS. Servers can then assign the clocked in drivers to these delivery orders. Once assigned, the deliveries will display underneath the assigned drivers in the Assigned Delivery section. This overall functionality is configuration based and works when “Show Assign Delivery Section” is enabled from the backend. Please note that the cash orders will not display in the delivery orders section.

Assign a driver
Assigned deliveries
Now print coupons from the POS

The coupon module has been implemented in the Android POS. This will allow the merchants to view the coupons and print through the connected printer. These coupons can be printed and scanned to redeem a predefined discount on the order. Points to remember:

  1. Coupons can only be created from the backend - Apps > Coupon.
  2. Coupons can be scanned via Camera or Zebra Scanner.
Coupon module

Name: Coupon name that you have put while creating it.

Coupon code: This prints on the coupon code and can be used to redeem discounts on self ordering.

Issued On: This is coupon redeem start date.

Exp Date: This is the expiry date.

QTY: Printable coupon quantity.

Print: Trigger coupon to print. Please make sure the printer is connected.

Bug Fixes

Improvements in idle screen timeout feature

Some improvements have been made in the idle screen timeout feature to enhance the user experience.

Order or item level note not getting removed

Fixed an issue where the item and order level notes were not getting removed once applied on the POS. To remove the note, open the note again, delete the note and select Done.

Version 2.1.0 (Build 20230719)

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Enhancements

Cart items sorting based on the position number they are added to

Now the cart items sorting can be displayed based on the position number they have been added to. The same sorting order will be displayed in the kitchen ticket too. This is a configuration based feature and the Sort Cart by Position needs to be enabled from the backend to see the impact.

Cart sorting based on position
Implemented the editable UPCs on item long press

The servers now can edit the UPCs from the Android POS. The feature has been implemented on the item screen that appears on the item long press. The changed UPC will appear on the backend portal as well.

Item screen
Update UPC screen
Idle screen timeout implemented on the POS

Now you can set up maximum allowed idle screen time on your Android POS. Users can set up the time from the backend portal using the configuration - “Idle Screen Timeout to Pinpad”, post that you will be redirected to the pin pad screen.

Now you can scan a QR code to login to the POS

Now your android POS comes with a QR code based login, so the servers can get into the POS by simply scanning their QR code (via scanner or built-in Android camera). These unique QR codes can be generated from the backend portal, the store staff can take these QR codes along and scan on the POS to login. The “Login With QR Code” button is available on the Pin Pad screen, users can tap on this button, bring the QR code in front of the camera to login to the POS.

QR code based login
New feature - Inventory Module

A dedicated subscription based inventory module has been added to the POS so the merchants can control all the inventory related operations from the POS itself. Merchants can add a new item, update the existing inventory, print UPC labels etc. using the inventory module. However, to use this functionality the Inventory module has to be subscribed from the backend.

Inventory module UI
Now sell combos from the Android POS

Now you can create combo meals in Quantic's Android POS and offer multiple items in a single meal for fast and easy ordering. For example, you can create a Fries Combo of French Fries, and Coke. To get started, you simply need to go to the backend portal, create a combo item and add more items as a combo to it. To know more about how to create combos please click this link.

Combo item in Android POS
Now switch to the clocked in server from the order screen

A new feature has been added to the Android POS app where one can switch the existing server to another clocked-in server. Users can tap on the server name on the order screen to see the clock in servers and switch on to that server by simply tapping on the server name.

Cash and Card price on initial receipt

Bug Fixes

Improvements in the pizza builder

Fixed an issue where the extra space and numbers are getting added in the pizza builder.

Pizza builder in POS
SNBC printer improvements

Fixed an issue where the printing was going on loop in the SNBC printer while triggering two receipt copies.

Version 3.0.20230601

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Enhancements

New configuration added to ignore the leading digits in UPC

A new configuration has been introduced in the Quantic POS that will allow the merchants to ignore the leading digits from the UPC. Users can set the number of digits to be ignored in a configuration “Ignored Leading Digits In UPC Search”. For example, if 3 is set, and the actual UPC of an item is 72527273070, the initial 3 digits (725) will be ignored and the item will be registered with a new UPC of 27273070.

In case two items have the identical UPCs, on scanning the barcode, a popup will appear asking which item to add. You can select any of them to add an item to the cart.

Set the initial number of digits to be ignored
Two items having identical UPCs
On scanning, items with identical UPCs pops up
Now categories can be displayed as icons in the POS

A new configuration has been introduced in the Quantic POS that will allow the merchants to show the categories as icons in the Android POS. Server can tap any category and select an item to add to the cart. The home icon can be used to navigate back to the category listing. This is a service area based feature. In order to show categories as icons, you can turn on the setting “Hide category list from center” for any service area.

Setting enabled for Quick Serve
Categories displayed as icons
Introducing Wait List - Notify your guests when the table is ready

The Wait List feature has been implemented in the iOS POS. This will allow the restaurants to create a list of customers waiting for their turn to occupy a table. When a table frees up, the servers can assign a table to the customers and send an alert message notifying them regarding the assigned table number. This is a configuration-based feature, you will need to enable the setting “Show Table Wait in Side Menu” to see the Wait List on the left menu.

Add a guest to Wait List
Send alert message when table is ready!
Introducing Reservation - Now reserve the tables online or in-store

The Reservation module has been introduced in the Android POS to allow the guests to reserve the tables in your restaurant. This will facilitate your guests to reserve the tables online or in-store. Reservation feature will help the restaurants offer a pleasant experience to the guests so they do not have to wait for a table to free up when they arrive at the restaurant at a given time. Server will simply need to select the date and time of reservation, select the table to reserve and check-in the guest at the selected time. Servers can check in the guests from the Table or from the reservation listing.

Add a reservation from Reservation module
Check-in from reservation listing
"R" marked on reserved table. Tap to check-in
Transfer sale from one server to another from Android POS

Now you can transfer the sale from one server to another after the order is closed/paid. For instance, if by mistake the server closed the order then s/he can transfer that sales to the correct server after the payment. User can enter the reference number, select the clocked in employee in the Select Employee section and click the Transfer button at the bottom.

Transfer Sale to another server

Bug Fixes

Fixed the cash and card price not showing when NCA is enabled

Fixed the bug where the cash and card price were not getting displayed on the initial receipt when the NCA was enabled for a location. With this fix, the merchants will be able to do the transparent business by displaying the additional surcharge levied on the card payments. Also, the guests will be able to choose the mode of payment to pay for the order. 

Cash and Card price on initial receipt

Version 3.0.20230502

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Enhancements

Enhancements in Order Listing

Added new functionality where the fully paid orders will display in green in the order listing during the Advanced Search and the unpaid or partially paid orders will display in grey.  

Advanced Order search
Order Listing

Bug Fixes

Fixed the Advance search issue in Order listing

Fixed the Advance Search bug in order listing due to which the orders were appearing out of the selected date range. The Advance Search feature allows you to search the orders within any date range. To use this feature, go to the Orders from the left navigation, Tap the Advanced Search button, and select the date range within which you want to search the orders. To search the old orders, make sure to select the toggle button next to Search Before

Order module
Advanced Search option
Improvements in gift card

Fixed some bugs in Gift Cards such as the gift card redeem value not displaying in the Gift Card Redeem receipt. Additionally, the redeemed GC’s last four digits will also show up at the bottom of the order receipt.

Item barcode scan crash issue resolved

Fixed the crashing issue in POS that occurred while adding an item by scanning the barcode.

Enhancements

Customer Order History is now available in the Takeout and Delivery service area

Added new functionality where a server can see the previous customer orders for Takeout and Delivery service areas. The server can simply start the delivery or takeout orders, enter the customer's phone number and the order history will appear underneath.

Previous Orders in Takeout
Previous Orders in Delivery
Order search option is now available in Quick Serve, Delivery, Bar and Takeout

Added new functionality where a server can see the previous customer orders for Takeout and Delivery service areas. The server can simply start the delivery or takeout orders, enter the customer's phone number and the order history will appear underneath.

Search orders in Delivery
Search orders in Takeout
Search orders in Quick Serve
Search orders in Bar Tab
Improvement in Cash Discount - Zero Cash Discount on receipt for non-cash payments and discounted price on Cash button

Some improvements have been made to the Cash Discount for the Android POS. Firstly, the receipt will display the Cash Discount amount as zero when an order is paid via any non-cash payment method, for example, card, gift card, loyalty, etc. This feature will only work when the cash discount is set up at the location and a configuration “Show cash discount line on card receipt” is enabled. 

Cash Discount $0 when paid via non-cash
Cash Discount applied when paid via cash
Improvement in Cash Discount - Zero Cash Discount on receipt for non-cash payments and discounted price on Cash button

Some improvements have been made to the Cash Discount for the Android POS. Firstly, the receipt will display the Cash Discount amount as zero when an order is paid via any non-cash payment method, for example, card, gift card, loyalty, etc. This feature will only work when the cash discount is set up at the location and a configuration “Show cash discount line on card receipt” is enabled. 

Cash Discount $0 when paid via non-cash
Cash Discount applied when paid via cash

Secondly, the final price after the cash discount will display on the Cash button so the server can see the discounted price and convey the same to the customer before paying for the order. To enable this feature, please make sure to turn on the setting “Enable Consumer Choice”.

Discounted price on Cash button
Now you can print orders directly from the Closed Order listing

The Print button has been implemented in the Closed Order listing on the Android POS. The server can tap on the Print button to generate the order receipt. 

Print button in Closed Orders list
Long-Press options are now available for open orders

The Long-Press options have been implemented on the Open Orders for all the service areas. Now servers can tap and hold on to the open orders and take any apt action.

Main Dining
Takeout
Bar Tab
Delivery
Quick Serve
Split by Position - An item with no position will be considered as a shared item

Some improvements have been made to the Positioning feature where if an item is not assigned to any position, then that item will be considered as a shared item. For example, while adding items to the cart, you assign Item A to Position 1, Item B to Position 2, and Item 3 to no position, so on splitting the check by position, Item 3 price will be distributed equally among check 1 and check 2.

Item without Position labeled as Share
Shared item when split by position
Combo Menu is now available in Android POS

Now you can create combo meals in the Quantic POS and offer multiple items in a single meal. For example, you can create a combo meal of burgers, french fries, and diet coke. To get started, you simply need to go to the backend portal, choose the main product, and add more items as a combo to it. Check the illustration where we have created a combo meal consisting of Tangent Taco + Fries + Diet Pepsi. 

Combo Menu

Bug Fixed

Fixed the submodifiers not printing on kitchen ticket

Fixed the issue where the submodifier was not printing on the kitchen ticket. Now besides showing up on the cart, and receipt, the submodifier will also display on the kitchen ticket.

Submodifier on the kitchen ticket

Enhancements

Customer note prompt implemented to show the saved customer notes

Added a new functionality where the customer note prompt will appear to show the saved customer notes while starting an order for a specific guest. This prompt will allow the servers to prefill the order for a guest with an apt note every time when he/she places an order. So, the servers need not memorize the special notes for that customer and the guest need not mention the special request for an order whenever he/she visits the store. To enable this feature, visit the Notes section in Customer Management > Create/Edit a note and select “Show during customer lookup”. Now while placing an order for this customer, a popup will appear stating “customer_name has some notes”.

Check “Show during customer lookup”
Customer Notes popup
Full order refund will include the tab refund for Bar tabs

Now the bar order refunds will include the tab refunds (pre-auth) as well. On clicking the refund button on the paid bar orders, the refund screen will display the refundable amount (inclusive of the pre-auth amount), guests can choose the Full Refund to get the full amount refunded.

Bar Order Refund (inclusive of tab refund)

Credit and Debit Card prompt implemented on Card button

Added a new feature of Debit and Credit prompt which will allow the guests to choose between Credit and Debit card to pay for the order. Merchants can enable this functionality from the partner portal by following this path - Station > go to Edit Payment Gateway > select Enable Debit Pin (please make sure either the PAX or PAX Direct is selected in the payment gateway). Once enabled, the server can tap the Card button on the POS and select either Debit or Credit to settle the balance due.

Enable Debit Pin
Pay By
Debit and Credit prompt
EBT Payments implemented on Pay button

Added the EBT payments functionality in the POS app which will allow the servers to accept the EBT cards to settle the balance due. The functionality can be enabled from the backend portal using the configuration “Enable EBT Payment” and the position of the EBT on Pay can be changed using the configuration “Position of EBT on Pay”. Once enabled, the servers can accept the EBT cards, go to the Pay on the POS and select EBT to pay for the order. Moreover, the consumer choice and the non-cash adjustment would not apply to the EBT payments. Also, the tip prompt would not appear when paying via EBT cards. 

Enable EBT Payment
EBT Button on Pay
Loyalty information will appear in Customer Management only when subscribed to the Loyalty module

Now the customer loyalty information will appear in the Customer Management only when the merchant location has subscribed to the Loyalty module. The Loyalty information includes Reward ID, Balance Points, and the Total Spent. 

Bug Fixed

Fixed the card type prompt error while paying via Card on File

Fixed the bug that was prompting the user to enter the card type while paying from the saved cards (Card on File) on the POS. On clicking the Card on File button, the list of saved cards will appear, and guests can select the preferred card to pay for the order.

Fixed the crashing issue that occurred during the split check

Fixed the error that was causing the POS app to crash while splitting the check. The error occurred when a topping was added to the cart. 

Fixed the discount not applying on the split checks

Fixed the error that was not allowing the discounts to apply on the split checks (individually). With this fix, the discounts can be applied individually on any split checks at the item level or the order level. 

Fixed the Refund Access privilege issue

Fixed the issue due to which the Refund Access privilege was not working for the employees. This was causing the employees without Refund Access to refund the order from the POS. With this fix, the employees with Refund Access privileges can only refund the order and the privilege needs to be assigned from the backend portal - Employee > Access Management > Refund Access.

Fixed the item (with mod) getting added to a separate row on the cart when added twice

Fixed the bug that was causing the item (with modifier) to add to a separate row on the cart when added at a different interval. With this fix, if an item with the same modifier is added twice at different intervals, the item quantity will increase instead of the item getting added to a new row.

Fixed the user-defined payment as a favorite in the Pay screen

Fixed the user-defined not appearing as a favorite payment method in the Pay screen. With this fix, the merchant will be able to see the preferred user-defined payment as a shortcut on the Pay screen. The server can simply tap on the user-defined payment and pay for the order. You can set the user-defined as favorite from the backend - go to Settings > Setup > User Defined Payment Method > select Enable Favorite next to the payment method

Fixed the Tax Exempt not disabling issue

Fixed the issue due to which the Tax Exempt was not getting disabled on the POS. With this fix, the Tax Exempt can be activated or deactivated in the Customer Management and on the Pay screen by enabling or disabling the configuration “Enable Tax Exempt”.

Fixed the prefill delivery address issue

Fixed the issue that was causing the delivery address to not prefill for the saved customers. Due to this, the servers have to manually enter some part of the address every time while taking delivery orders.

Enhancements

Added Reorder, ToGo, and Move Item on the Pay screen

Added the new functionalities- Reorder, ToGo, and Move Item on the Android POS at the item level. Servers can select an item on the cart, tap Select at the bottom and use these options to take an apt action. Below are the descriptions of how these functionalities will work on the Android POS.

Reorder Item

Reorder - Can be used to increase the item quantity.

ToGo Item

ToGo - Mark an item ToGo to display that the item is served in a package or takeout container so it can be taken away from a restaurant.

Move Item

Move Item - This will allow you to move an item from the order to another open order.

Inventory count will appear on the item image

A new feature has been implemented where the inventory count will be displayed on the item image on the Item Screen. With this implementation, the in-hand quantity will appear circled on the item image so the POS user can track the balance item inventory from the item screen itself. Please note, this feature will be enabled when the Track Inventory is enabled for an item at the backend. 

Inventory Count on Item
Prefilled customer email and phone number on the Receipt pop-up

A new enhancement has been implemented where the customer’s saved email and phone number will appear prefilled on the receipt popup after successful payment. It will reduce the task of servers to manually enter the customer details to send the receipt.

Prefilled Phone number and email
Retail POS- Implemented the return and refund functionality

A new enhancement has been implemented where the server can return an item with or without a receipt and refund back the amount to the guest via the preferred payment mode. Please note that this functionality will only work for retail locations. The items can be returned from the Order screen or by scanning the item directly via the scanner. To return and refund the paid orders, follow this path- Go to the Closed Order > tap Return > select the return reason > tap Refund at the bottom.

Return screen
Refund screen

The payments can be refunded in the form of Gift Cards, Cash, Cards (for card payments). However, the orders paid via split transactions cannot be returned back to the card.

Implemented the quick pay setting in the Android POS

A new functionality has been implemented to allow the servers to hide the quick pay buttons (Cash and Card) on the Android POS. You can simply navigate to the “Settings” section in the POS, search the configuration “Enable Quick Pay” and enable or disable it to show or hide the Cash and Card button on the POS. Please note that this is a service area-based setting, so you may have to enable/disable the quick pay for each service area.

Quick Pay Disabled
Quick Pay Enabled (Cash and Cash at the bottom)
Items can be assigned multiple categories (Additional Category)

A new functionality has been implemented to allow the items to be displayed in multiple categories in Android POS. The Additional Category field in the backend portal can be used to assign multiple categories to any item. Navigate to the Item > in the Details page, and select categories under Additional Category.

Item in Appetizers category
Same item in Sandwich category
The length or weight of an item will not impact the attached modifier’s price

A new enhancement has been introduced for the length or weight-based items due to which the length or weight amount of an item will not impact the attached modifier’s price. So the modifier price will remain the same despite any variation in the item’s weight or length.

Mark Order Close for Takeout and Delivery

A new functionality has been added in the Android POS that will allow the merchants to mark close the delivered and take out orders. Users can tap the pencil icon on the top right, select the takeout or delivery orders and tap Mark as Closed at the bottom. Additionally, a Send Message button has been implemented in the Takeout and Delivery service area that will allow the merchants to send an alert message to the customers when their order is ready. Steps to set up the default message from the backend portal: Setting > Setup > Service Area > setup message in Default Text Message for Delivery.

Send Message and Mark as Closed button
Message popup after clicking Send Message

Bug Fixed