Android POS Release Notes

Feature Updates

Release Date : 29th Jan 2025

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Product Enhancement

ENHANCEMENT


Introducing the Tips Report

A new printable Tips report has now been added to the POS. This will allow the merchants to view the tips earned by all the employees during the selected time period. Tips report can be enabled for a specific employee from the Employee > Report Management > Tips report.

Tip = Gratuity + Tip

House Cash = Cash Sale + Extra Charge – Credit Tips – Credit Gratuity – Cash Gratuity – Payout.

Please note this report will only be applicable for the location created after Dec 4th, 2024.

Tips Report
ENHANCEMENT


Upcoming reservations first on the list

The reservation listing has been sorted with older reservations first on the list. This will help the merchants to see the upcoming reservations first and then the future reservations.

Reservation sorting > Older First
ENHANCEMENT


Gift card is now an option for Refund

The refund from a return will now have a Gift card option in the Android POS. Customers can choose to get a refund initiated to their existing Gift Card or get a new Gift Card issued.

Return refund to a gift card
ENHANCEMENT


Printable CC Report added in the POS

Introducing the new printable Credit Card report (CC Report) in the POS. This is an employee specific report and has to be enabled for the specific employee from the backend portal from Employee > Report Management > CC Report. This report will display the Ref#, last 4, Amount and Tip data for the required date range.

CC Report
ENHANCEMENT


Reorder from Old Orders

Customers can now reorder from the old orders from the Customer section. A Search Before __7 days__ button has been added in Previous Orders section in the Customer Management. Enabling it will will allow looking up for the orders older than 7 days and reorder the items from those orders.

Customer’s Previous Orders > Search Before
ENHANCEMENT


Transaction Under Process Popup

A warning message has been added on the order screen alerting the merchants about the payment approved on the reader but not closed. So the merchants can click the Card button to close the order.

Transaction Under Process popup.

Android POS Release Notes

Feature Updates and Bug Fixes

Release Date : 25th Oct 2024

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes.
These features and fixes are live for all our customers and will revolutionize the way guests place an order on
the POS app. Below are the takeaways from this release.

Product Enhancements

ENHANCEMENT


Introducing the Multi UPC

This feature allows you to assign multiple UPCs to an item. On scanning those UPCs the same item appears on the cart. Two ways an item can be assigned multiple UPCs – Via the CSV file or from the backend portal’s catalog section. Here is the user manual to help go through the Multi UPC in detail.

Multi UPC in Portal
Multi UPC in POS
ENHANCEMENT


Introducing the Case Breaking

Case Breaking is a feature where you can break down the item into further smaller quantities to sell it as a different item with a different UPC. For example, If you have a pack of beer bottle with 12 bottles you can sell it as a case or as a bottle simply. They both will have different UPC so you know when it’s being sold as a single or as a whole case of 12. A few prerequisites that need to be followed for case breaking – Inventory module should be subscribed and Enable Case Breaking should be enabled. Here is a user manual to help you go through the Case Breaking.

Case Breaking (Items mapping in POS)
ENHANCEMENT


Enhancements to support a few features in Android 13 OS

We have made some essential enhancements in POS to support the following features/hardware in the Android POS OS 13.

  • SNBC USB Printer
  • Zebra Scanner
ENHANCEMENT


Delivery address formatted on the ticket

The delivery address will now appear formatted on the kitchen ticket as Street Address on the first line, then City and Zip on the next.

Formatted address on kitchen ticket
ENHANCEMENT

Restaurant POS – Return and Refund implemented

Now Servers can return and refund the restaurant items from the POS. The only condition is the Return button should be displayed at the bottom. Once the order is placed, servers can tap the Return button, select the return reason, and then select the Refund (which got converted from the Pay button) at the bottom bar.

Order returned Order refunded
ENHANCEMENT


Tip Adjust restricted if already applied via Tip Prompts

We have now added functionality to restrict the users from adjusting the tips if already added via the Tip Prompt. This will help us and the merchants streamline the tipping process in the POS.

Tip Screen
ENHANCEMENT


Manually Print Employee Sales Summary after clock out

We have now added functionality to print the Employee Sales Summary on clocking out the POS. Employees can tap on the Print icon that displays on the Print Shift Summary popup. This feature has to be enabled using a setting – Show Employee Summary on Clockout. In order to print the sales summary manually, please make sure to turn off the setting – Auto Print Clock out Summary (Enabling this setting will print the employee sales summary automatically every time after clock out).

Print Employee Sales Summary

Android POS Release Notes

Feature Updates and Bug Fixes

Release Date : 20th Sep 2024

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release.

Product Enhancements

ENHANCEMENT


Reorder from Previous Order – Takeout and Delivery

Introducing the Reorder option on the Takeout and Delivery popup. This will allow the customers to quickly reorder from the last 5 orders. They can reorder the entire order or select a few items from that order. Here are quick steps to reorder:

  • Will be available for Takeout and Delivery.
  • Start the Takout or Delivery order.
  • Enter the customer’s phone number > last 5 orders will appear in the list.
  • Tap the Reorder button next to the order.
  • Select the items to reorder from the Reorder screen.
Reorder button added on Takeout and Delivery orders. Server can select the item from the list to reorder.
ENHANCEMENT


USB Scale Supported for USB-compatible Android POS

The USB Scale measurement is now supported with Android POS devices (the USB-compatible ones). You can simply follow these steps to connect the Android POS to the USB Scale.

  • Plug the USB cable into the Scale and POS device.
  • Enable the setting “Enable USB Scale Measurement” for the terminal to which the scale is attached.
  • Now you can start weighing the items on a scale.
  • Compatible scale – CAS PDN-30.
  • Compatible POS devices – All USB-compatible Android POS devices.
ENHANCEMENT


Improvements in the Pizza Topping cart display

If the combined half topping is disabled, the pizza toppings quantity for 1st half and 2nd half will now display as 1, 2, etc (based on the qty selected). Earlier it used to display as ½ and then kept on multiplying based on the qty selected. This change will impact the cart, receipt, and ticket.

Pizza topping 1st half and 2nd half
ENHANCEMENT


Delivery address formatted on the ticket

The delivery address will now appear formatted on the kitchen ticket as Street Address on the first line, then City and Zip in the next.

Formatted address on kitchen ticket
ENHANCEMENT


Improved order search added in the Tip section

The Tip Section order search has now been enhanced by adding a Search button on top of the tip listing. You can put the ref number on the placeholder and tap the Search button to look for the order.

Order Listing Order Search with ref number

 


Ignore Digits in Weight-Based UPC

The weight-based UPC has now been added with the flexibility to ignore the digits in the UPC code. A new configuration – Ignore digits after weighted UPC is added which will allow you to ignore the digits after the UPC. For example, if the UPC of an item is 70802658 34 1400 and you have set the following values in the UPC settings:

  • Weight item UPC character count – 8 (What would be the UPC character count?)
  • Ignore digits after weighted UPC – 2 (How many digits to be ignored after UPC?)
  • Weight-based UPC price length – 4 (What would be the price length?)

840191230285

The breakup of the UPC will be as follows:

  • 70802658 (UPC of 8 digits)
  • 34 (2 digits to be ignored)
  • 1400 (price length of 4 character count)

So on scanning the UPC (70802658341400) the item added to the cart will have a price of $14.00

ENHANCEMENT


Now you can disable printing options from the Receipt popup

Receipt popup is enhanced with an additional feature to disable the print options. So, the server can only share the receipts and not print them. Receipts can then be shared via text and email but cannot be printed. This is a setting-based feature and has to be enabled using a configuration – “Disable Print on Receipt Popup”.

ENHANCEMENT


Tip Amount Added on Tip Prompts

The tip amount is now added under Tip % on the Tip Prompt screen. This will help you to see the tip amounts along with the % on all the tipping options.

Tip Amount on Tip Prompts (POS)
Tip Amount on Tip Prompts (Internal CDS)
ENHANCEMENT


Now track stock entry with Stock History

Now you can track the stock updated from the backend or POS to the Stock History section in the backend. It is available under the Inventory module > item > Stock History. Stocks when entered from the following will track in the Stock History:

  • Item added from POS.
  • Item added from the backend portal.
  • Item stock added/edited from the item screen (POS/backend).
  • Item stock added/edited from Inventory module (POS/backend).
  • Item stock received through Purchase Order.
Stock History tracking in backend

The following data can be tracked in Stock History:

  • Vendor – If associated with an item
  • Cost of Goods (COG)
  • QTY (Received) and Date Stock Added on
  • The employee who added the stock
ENHANCEMENT


Show Cash Drawer Icon on POS based on the Privilege

A new privilege has been added at the backend – “Hide Cash Drawer Icon on Screen” to remove the Cash Drawer icon from the header section of the POS. If this setting is turned on, the cash drawer icon will hide and if turned off, the icon will unhide. Quick steps to hide the cash drawer icon – Portal > Employee section > Select employee > Access management > Turn on the Hide Cash Drawer Icon on Screen. A few points to note:

  • To see the cash drawer icon on the header, the printer has to be set up with the POS with the “Has Cash Drawer” setting enabled at the printer level.
  • If the “Hide Cash Drawer Icon on Screen” is turned on, the employee will not be able to see the Cash Drawer icon on the header.
With Cash Drawer icon Without Cash Drawer icon

 

ENHANCEMENT


Automatic resend voided order to the kitchen from Select (+) or Pay

Added a feature to allow you to auto-send the item to the kitchen when voided using the Select (+) option from the POS. Now the order or an item will be auto-send to the kitchen when it is voided either from the Pay button or Select button. This will help the kitchen staff know that they need not cook the item(s) since it has been voided. Please make sure to turn on the setting – Automatic Send Void Ticket from the backend to send the voided item or order to the kitchen.

ENHANCEMENT


Now you have an option to apply Tax on % based Gratuity

We have added a new functionality where you can apply the tax on % based gratuity as well. To have it work, you can enable the Enable Tax on Gratuity configuration from the backend portal. When enabled the tax will apply on Subtotal – Discount (if any) + Gratuity.

ENHANCEMENT


Hide Item on the POS

Now you have an option to hide an item from the POS and keep showing it on the other platforms. A setting – Hide For, has been added at the backend (item > online) where you can choose the platform to hide an item from. For example, you can hide an item from the POS but keep it unhidden for Lite app. Once the item is hidden, you will not be able to search that item on the selected platform.


Android POS Release Notes

Feature Updates and Bug Fixes

Release Date : May 15th, 2024

Version 2.10.6 (Build 20240515)

We are pleased to announce the release of the iOS POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release. 

Additional Privileges Support for Employees



Some additional privileges are now supported for employees in Android POS. Merchants can visit the Access Control in the portal to enable or disable these privileges for any role. Following is the list of the supported privileges and their description:

Hide Customer on Left Menu – This will hide the Customer module for this employee from the left navigation menu.

Hide Hardware Section on Left Menu for Employee – This will hide the Hardware Section for this employee from the left navigation menu.

Hide POS Operations on Left Menu – This will hide the POS Operations for this employee from the left navigation menu.

Hide Report Section – This will hide the Report section for this employee from the left navigation menu.

Disable Creating Waitlist – This will disable the employees from creating the waitlist in the POS. A manager pin will be needed to create the Waitlist.

Disable Creating Reservation – This will disable the employees from creating the reservation in the POS. A manager pin will be needed to create a Reservation.

Disable Change Employee – This will disable changing the POS user (employee) on the order screen. A manager pin will be needed to change the POS user.

Improvements in the Item Search

Once the item is searched, the search bar will reset back to the blank. So you can initiate the next search faster without clearing the previous search.

Take Advance Deposits from Customers

Now your guests can make a deposit in advance and book an event with the restaurant. This feature can be used for large catering orders or private functions. The deposit can be redeemed on the day of the event or sometime later to buy any item from the store. Moreover, multiple deposits can be made by a single customer, and on the day of the event, the customer can choose the deposit amount to pay from.

Once the guests arrives at your restaurant, you can start the order for them, add the items to the cart, and accept payment via deposit. The check total will be subtracted from the deposit. In case the check total exceeds the deposit value, the customer can choose any other payment method to pay the remaining balance due. To know more, please visit this website.

Deposit Info Screen
Total Tax label in receipt

The Tax will now be labeled as Total Tax on the receipt. This will sum up and display all the taxes in one line.

Print Option on Item Detail Page

The Print option has been added to the item detail page. It will help you print the text that you have added to the item description. With this new enhancement, you can print the recipe or item details, etc.

Print option on Item Detail Page

Version 2.1.9 (Build 20231212)

We are pleased to announce the release of the iOS POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release. 

Dual Pricing – Hide Cash Price from Initial Receipt

Merchants who do not want to show the cash price on the initial receipt can do it using the configuration “Hide Cash Price on Initial Receipt for Dual Pricing”. This works when the dual pricing has been set up for a location and the said configuration is turned on from the backend.

Cash and Card Price
Only Card price
Loyalty Points Earned and Balance on the Receipt

Now you can track the balance points and the points earned from the order on the payment receipt. This is a configuration-based feature and has to be enabled from the backend portal using the setting “Show loyalty on customer receipt”.

Points earned and balance points on customer receipt
Support for GL Account

Now the GL Account has been supported in the Android POS. When an item is sold via the iOS POS, the product sold with its GL Account ID will be displayed in the Product Mix report in the backend. This is a configuration-based feature and has to be enabled using the configuration “Enable GL Account”.

GL Account in Product Mix report
Multiple Tax Classes on Receipt

The multiple tax classes applied to the order will appear on the receipt (initial and final) underneath the subtotal. This feature has to be enabled using the configuration “Show Multiple Taxes on Receipt”. How to apply multiple tax classes? Go to the Item > Set Tax Classes and set up Additional Taxes.

Multiple taxes on order
Break In and Break Out Added in Android POS

The Break In and Break Out feature has been added in the iOS POS, which will allow you to track the breaks taken by the employees while working. Employees can tap the Break In button that appears on the Clock In/Clock Out screen to take a break and similarly, tap Break Out, to start working again. The data will be tracked down in the Time Report and the Time Management module in the backend. To turn on this feature please toggle on the configuration – ‘Enable Break-In Break-Out’ from the backend.

Break In and Break Out displayed on Time Report

Break In
Break Out
Printable Delivery Driver Report is now available in the Android POS

Now you can assign the Delivery Driver report to an employee to review the assigned deliveries. Please make sure to enable the Driver status for an employee to view the assigned deliveries in the Delivery Driver report. Also, please ensure the employee has been assigned the Delivery Driver report from the backend.

Note: Delivery Driver report will show up for the locations created after Nov 30th, 2023. If you have an older location, please contact the support to get access to the report.

Printable Delivery Driver Report
Receipt Enhancements
  1. A setting “Hide Surcharge Line From Initial Receipt” has been introduced in the backend to hide the surcharge line from the initial receipt.
  2. Enable Summarized Non-Itemized Receipt – This setting has been introduced to display the summarized payment receipt. This allows you to display only the final price to pay on the receipt with a bit of information related to the payment.

Version 3.0.20230509

New configuration added to ignore the leading digits in UPC
New configuration added to show categories as icons in the POS

We are pleased to announce the release of the Android POS with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the POS app. Below are the takeaways from this release. 

Enhancements

New configuration added to ignore the leading digits in UPC

A new configuration has been introduced in the Quantic POS that will allow the merchants to ignore the leading digits from the UPC. Use-rs can set the number of digits to be ignored in a configuration “Ignored Leading Digits In UPC Search”. For example, if 3 is set, and the actual UPC of an item is 72527273070, the initial 3 digits (725) will be ignored and the item will be registered with a new UPC of 27273070.

In case two items have the identical UPCs, on scanning the barcode, a popup will appear asking which item to add. You can select any of them to add an item to the cart

Set the initial digits to be ignored
Two items having identical UPCs
Select item popup for items having identical UPCs
New configuration added to show categories as icons in the POS

A new configuration has been introduced in the Quantic POS that will allow the merchants to show the categories as icons in the Android POS. Server can tap any category and select an item to add to the cart. The home icon can be used to navigate back to the category listing. This is a service area based feature. In order to show categories as icons, you can turn on the setting “Hide category list from center” for any service area. 

Setting enabled for Quick Serve
Categories displayed as icons