Quantic Lite Release Notes

Feature Updates and Bug Fixes

Release Date : May 15th, 2024

Version 2.2.1 (Build 20240409)

We are pleased to announce the release of the Lite app with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the Lite app. Below are the takeaways from this release.

Enterprise on Lite – Now push the menu from Parent to Child without hassle

The enterprise module is the most beneficial feature for Quantic customers having multiple locations. All or some of the child locations can be linked with the parent location. Once the locations are linked, you can push the menus from the parent to all the linked child locations in just a single click. For example, your restaurant can share menus like super-categories, categories, items, modifiers, and so on. Below are the exclusive benefits of using the Quantic Enterprise module.

Bug Fixes

Reimburse house account back to customer

Fixed a bug where the house account amount was not getting credited back to the customer’s house account on returning the order. Please note that to get the reimbursement, the house account payment method must be used to pay for the order.

Improved Break-In and Break-Out UI

Fixed some UI-related issues in the break-in and break-out screen.

Tax not applying on the Quick Charge

Fixed the issue where the tax did not apply on the Quick Charge amount when tax is chosen from the Tax Screen.

Incorrect amount on receipt

Fixed the bug on the receipt that was showing the incorrect subtotal when items were comped on the cart.

Version 2.1.4 (Build 20231009)

We are pleased to announce the release of the Lite app with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the Lite app. Below are the takeaways from this release.

Reports – Cannot select a date range beyond 90 days

Now the merchants would not be able to see the reports beyond 90 days from the current date. This has been done to improve the efficiency of your Lite app. The dates beyond 90 days from the current date will be unselectable.

90 days date range
Loyalty will be taken as a discount

Now Loyalty will be taken up as a discount rather than a payment method. Customers can redeem the loyalty to the order and pay the balance due using any payment method. Some essential points to note for Loyalty:

  1. Points can be earned when an order is paid via card, cash, Gift Card or user-defined payment method.
  2. Points can also be earned while settling off the house account through any acceptable payment method.
  3. Points will be applied and earned on the subtotal.
  4. Points expiry (in days) can be set up from the backend (module).
  5. Max redeemable points per order can be set from the backend (module).
  6. Points are editable from the customer profile (not when the expiry is set).
  7. Points can be tracked from the Reward History (Customer Management in the backend)
  8. Manually entry of the points-to-redeem is also allowed on the POS.
  9. Points are non-refundable.
Redeem Loyalty screen
Loyalty redeemed
Now House Account payment can be refunded

Now the House Account payment can be refunded from the Lite app. Servers can tap the refund button on the Lite app after the order is fully paid and get the refund initiated for the customers. Please make sure to enable the refund for the house account from the User Defined section in Setup.

House Account Refund setup
House account refunded
Debit Card Prompt on Card Payment

Now the merchants will see the debit card popup on the card payment screen. Servers will be able to select the credit or debit option based on the card to swipe. The surcharge will only apply to the Credit payment, while the Debit payment won’t have the surcharge applied to it. This is a configuration-based setting (Enable Debit Pin) and can be enabled from the Station > Payment Gateway. 

Enable Debit Pin from partner portal
Tap Card
Debit and Credit option on Pay
Total Spent (Loyalty) removed from Customer Profile

The Total Spent section has been removed from the Customer Profile.

Total Spent UI removed
Support for Weekly Time Report added in the Lite app

Now your Lite app is loaded with the Weekly Time Report. Employees can get access to the Weekly Time Report report from the Report Management module in the customer profile. This reporting will help the merchants do the precise tracking of the clock-in and clock-out time, total hours worked, and hourly rate of all the employees. This report has been set to track the man-hours weekly that run by default from Monday 5:00 AM to the current time.

Weekly Time Report

Bug Fixes

Void stamp when an item is voided

Fixed an issue where in the event of an item level void, the Void stamp was still showing in the cart. The issue has been resolved and now the Void stamp will only display when an entire order is voided. The same bug has also been resolved for Comp orders.

Paid Stamp during item level void
The changed name will be added temporarily to the order

Fixed an issue where when the server changed the customer name on the takeout or delivery screen, it replaced the original name in the Customer Management as well. Now the changed name will attach to the order only and will not hamper the original source name in Customer Management.

Quantic Lite Release Notes

Feature Updates and Bug Fixes

Release Date : September 22nd, 2023

Version 2.1.3 (Build 120230915)

We are pleased to announce the release of the Lite app with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the Lite app. Below are the takeaways from this release.

Introducing the age verification (for age restricted items)

Now servers can scan the IDs of the guests to sell the age-restricted items at the location. This will help the merchants sell and serve alcohol, tobacco or any other age-restricted products after verifying the age of the guests. This is a configuration based feature and it needs to be enabled from the backend using “Enable Age Verification”. The legal product consumption age can be set up at the category or item level from the backend – Catalog > Category/Item > Settings > Legal Age for Item.

Select Age Restricted Item
Age Verification Popup
Enhanced Search (UPC, ALU, SKU) on Lite

Now servers can scan the IDs of the guests to sell the age-restricted items at the location. This will help the merchants sell and serve alcohol, tobacco or any other age-restricted products after verifying the age of the guests. This is a configuration based feature and it needs to be enabled from the backend using “Enable Age Verification”. The legal product consumption age can be set up at the category or item level from the backend – Catalog > Category/Item > Settings > Legal Age for Item.

Setup SKU, UPC, and ALU from the backend
Search item

Bug Fixes

Zero pricing removed from the Open Item

Some improvements have been made in the open items in Lite. Now the Open Items will not have any price displayed on the Lite app. To add an open item to the cart, servers can simply select the open item on the Lite and add a pricing to it.

No price on Open Item
Reason popup removed on predefined discounts

Fixed the bug where the Lite app was asking for the discount reason on selecting the predefined discounts. The servers need to enter the discount reason only when entering the discount manually.

Predefined reason

Version 2.1.0 (Build 120230719)

We are pleased to announce the release of the Lite app with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the Lite app. Below are the takeaways from this release.

Enhancements

 
Now switch to the clocked in server from the order screen

A new feature has been added to the Lite app where one can switch the existing server to another clocked-in server. Users can tap on the server name on the order screen to see the clock in servers and switch on to that server by simply tapping on the server name.

Server name on the cart
Change to a clocked in server
Guest count added on the cart screen

Now servers can see the guest count on the cart screen on the Lite app. The Guest Count is prompted when a server starts the dining orders on the Lite app. The entered guest count will be displayed on the cart screen to ease the overall ordering process.

Guest count on the cart

Now you can scan a QR code to login to the Lite app

Now your Lite app comes with a QR code based login, so the servers can get into the Lite by simply scanning their QR code(via scanner or built-in scanner). These unique QR codes can be generated from the backend portal, the store staff can take these QR codes along and scan on the POS to login. The Login With QR Code button is available on the Pin Pad screen, users can tap on this button, bring the QR code in front of the camera to login to the Lite app.

QR Code Login
 
New feature – Inventory Module

A dedicated subscription based inventory module has been added to the Lite app so the merchants can control all the inventory related operations from the Lite app itself. Merchants can add a new item, update the existing inventory, print UPC labels etc. using the inventory module. However, to use this functionality the Inventory module has to be subscribed from the backend.

Inventory Screen
Add Stock Screen

Now sell combos from the Lite app

Now you can create combo meals in Lite app and offer multiple items in a single meal for fast and easy ordering. For example, you can create a Fries Combo of French Fries, and Coke. To get started, you simply need to go to the backend portal, create a combo item and add more items as a combo to it.


Idle screen timeout implemented on the Lite app

Now you can set up maximum allowed idle screen time on your Lite app. Users can set up the time from the backend portal using the configuration – “Idle Screen Timeout to Pinpad”, post that you will be redirected to the pin pad screen.

Bug Fixes

Redirection fixed on full order payment

Fixed an issue where the employee was not getting redirected to the order screen (cart screen) after paying the order in full. The redirection can be set up uniquely for every employee from the backend portal. On full order payment, an employee can be redirected to either a service area or the order screen. To set up the redirection to the order screen, go to the Settings in the backend portal > Redirection after Full Order Payment > Select Disable. Now from the Employee section, select Order Screen in the Landing Area and make sure to select Quick Serve in the Service Area.

Redirection fixed after processing the Send command

Now on the click of a Send button, the user can choose to stay on the Cart screen or the employee specific landing service area. To stay on the cart screen, the server can select Disable in the configuration “Redirection After Processing Send command”. Doing this will make the server stay on the cart screen after sending the order to the kitchen.

Fixed the cash payment access for employees

Fixed an issue where an employee was able to take the cash payments even when the access was not granted to do so. Now the issue has been resolved and the employees having cash payment disabled from the backend will not be able to accept the cash payments for the order.

Quantic Lite Release Notes

Feature Updates and Bug Fixes

Release Date : June 7th, 2023

Version 2.0.120230607 (Build 120230607)

 

We are pleased to announce the release of the Lite app with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the Lite app. Below are the takeaways from this release.

Enhancements


Now you can use your favorite Lite app on the E600 Mini

The Lite app is now supported on the PAX E600 Mini. The handheld device makes it easy for merchants to accept the order and take payments all on the go. Now manage the long queues with ease with PAX E600 Mini.

PAX E600 Mini

Bug Fixes

Fixed the cash and card price not showing when NCA is enabled

Fixed the bug where the cash and card price were not getting displayed on the initial receipt when the NCA was enabled for a location. With this fix, the merchants will be able to do the transparent business by displaying the additional surcharge levied on the card payments. Also, the guests will be able to choose the mode of payment to pay for the order.

Item added to the cart

Version 2.0.120230427 (Build 120230427)

 

We are pleased to announce the release of the Lite app with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the Lite app. Below are the takeaways from this release.

Enhancements

 
Cash Discount is now available in Lite

The Cash Discount payment program has been implemented in the Lite app to get discounts on paying via cash. A Cash Discount program can be set up from the partner portal for the Lite app accounts. The discounted price will show up on the Cash button on the Lite app that customers can click to pay.

Item added to the cart
Discounted price on Cash button
 
 Now you can display the zero cash discount on receipt for non-cash payments

A new feature has been added to the Lite where the receipt will display the Cash Discount amount as zero when an order is paid via any non-cash payment method for example, card. This feature will only work when the cash discount is set up at the location and a configuration “Show cash discount line on card receipt” is enabled.

Cash Discount $0 when paid via non-cash
Cash Discount applied when paid via cash
 
Now available – The dual pricing on the initial receipt when cash discount is enabled

Now the customers with cash discount enabled locations will be able to see the dual pricing on the initial receipt. This will allow the merchants to show the cash and card prices to the customers to help them decide to pay via cash or card. To see the dual pricing, the locations must have a cash discount setup and Enable Consumer Choice enabled.

Dual pricing enabled for a location
Dual pricing disabled for a location
Support for latest KDS is added for Lite

Now the servers will be able to send the orders to the latest KDS from their Lite device. Orders will display on the KDS as soon as it is sent from the Lite.

Order sent from Lite
Order displayed on the KDS

Bug Fixes

Bug fixes in gratuity

Fixed the negative balance due issue that occurred when applying gratuity to the order on Lite.

Bug fixes in gift card

Fixed some bugs in Gift Cards such as the gift card redeem value not displaying in the Gift Card Redeem receipt. Additionally, the redeemed GC’s last four digits will also show up at the bottom of the order receipt.

Enhancement

Credit and Debit Card prompt implemented on Card button

Added a new feature of Debit and Credit prompt which will allow the guests to choose between Credit and Debit card to pay for the order. Merchants can enable this functionality from the partner portal by following this path – Station > go to Edit Payment Gateway > select Enable Debit Pin (please make sure either the PAX or PAX Direct is selected in the payment gateway). Once enabled, the server can tap the Card button on the Lite app and select either Debit or Credit to settle the balance due.

Enable Debit Pin
Debit and Credit prompt
EBT Payments implemented on Pay button

Added the EBT payments functionality in the Lite app which will allow the servers to accept the EBT cards to settle the balance due. The functionality can be enabled from the backend portal using the configuration “Enable EBT Payment” and the position of the EBT on Pay can be changed using the configuration “Position of EBT on Pay”. Once enabled, the servers can accept the EBT cards, go to Pay on the Lite app and select EBT to pay for the order. Moreover, the consumer choice and the non-cash adjustment would not apply to the EBT payments. Also, the tip prompt would not appear when paying via EBT cards.

Enable EBT Payment
EBT Button on Pay
Loyalty information will appear in Customer Management only when subscribed to the Loyalty module

Now the customer loyalty information will appear in the Customer Management only when the merchant location has subscribed to the Loyalty module. The Loyalty information includes Reward ID, Balance Points, and the Total Spent.

Bug Fixed

Fixed the card type prompt error while paying via Card on File

Fixed the bug that was prompting the user to enter the card type while paying from the saved cards (Card on File) on the POS. On clicking the Card on File button, the list of saved cards will appear, and guests can select the preferred card to pay for the order.

Fixed the Refund Access privilege issue

 

Fixed the issue due to which the Refund Access privilege was not working for the employees. This was causing the employees without Refund Access to refund the order from the POS. With this fix, the employees with Refund Access privileges can only refund the order and the privilege needs to be assigned from the backend portal – Employee > Access Management > Refund Access.

Fixed the item (with mod) getting added to a separate row on the cart when added twice

 

Fixed the bug that was causing the item (with modifier) to add to a separate row on the cart when added at a different interval. With this fix, if an item with the same modifier is added twice at different intervals, the item quantity will increase instead of the item getting added to a new row.

Fixed the user-defined payment as a favorite in the Pay screen

Fixed the user-defined not appearing as a favorite payment method in the Pay screen. With this fix, the merchant will be able to see the preferred user-defined payment as a shortcut on the Pay screen. The server can simply tap on the user-defined payment and pay for the order. You can set the user-defined as favorite from the backend – go to Settings > Setup > User Defined Payment Method > select Enable Favorite next to the payment method.

Fixed the Tax Exempt not disabling issue

Fixed the issue due to which the Tax Exempt was not getting disabled on the Lite app. With this fix, the Tax Exempt can be activated or deactivated in the Customer Management and on the Pay screen by enabling or disabling the configuration “Enable Tax Exempt”.

Version 2.0.120230215 (Build 10230215)

We are pleased to announce the release of the Lite app with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the Lite app. Below are the takeaways from this release.

Enhancements

Prefilled customer email and phone number on the Receipt pop-up

A new enhancement has been implemented where the customer’s saved email and phone number will appear prefilled on the receipt popup after successful payment. It will reduce the task of servers to manually enter the customer details to send the receipt.

Prefilled Phone number and email
Items can be assigned multiple categories (Additional Category)

A new functionality has been implemented to allow the items to be displayed in multiple categories in the Lite app. The Additional Category field in the backend portal can be used to assign multiple categories to any item. Navigate to the Item > in the Details page, and select categories under Additional Category.

Item in Appetizers category
Same item in Sandwich category

Bug Fixed

Fixed the Card on File payment error

Fixed the error where the saved cards were not appearing for the attached customer after clicking the Card on File button on the payment screen. With this fix, on clicking Yes on the confirmation popup, the saved cards of the attached customer will appear on the list, and the cashier can select the card and payment for the order.

Fixed the batch report missing entry issue

Fixed the missing transactions issue in the batch report that occurred due to the order being started from one terminal and payment being made on the other terminal. With this fix, if a transaction happens at the Lite terminal, it will be displayed on the Lite’s Batch Settlement report despite the order being started at any of the terminals. 

Fixed the tip refund, partial refund, and full refund issues in the Lite app

Fixed the error where the tip refund, partial refunds, and full refunds were not functioning properly in the Lite app. Some negative balance due was appearing in the cart during the refund. Now the problem has been resolved and an updated version is available for all the clients. 

Bug Fixed

Fixed the weighted item calculation error

Fixed the bug where the item quantity was being taken into calculation instead of the item weight. With this fix, the items will only be calculated with respect to the weight and not the quantity. For example, the price of 2 kg of Apple @ $4.00/kg will be $8.00 and the 2kg of Apple sold may have 4 or 6 pieces.

Weighted item added to the cart
Weight Screen