Quantic Lite Release Notes

Feature Updates and Bug Fixes

Release Date : April 27th, 2023

Version 2.0.120230427 (Build 120230427)

We are pleased to announce the release of the Lite app with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the Lite app. Below are the takeaways from this release.

Enhancements

 
Cash Discount is now available in Lite

The Cash Discount payment program has been implemented in the Lite app to get discounts on paying via cash. A Cash Discount program can be set up from the partner portal for the Lite app accounts. The discounted price will show up on the Cash button on the Lite app that customers can click to pay.

Item added to the cart
Discounted price on Cash button
 
 Now you can display the zero cash discount on receipt for non-cash payments

A new feature has been added to the Lite where the receipt will display the Cash Discount amount as zero when an order is paid via any non-cash payment method for example, card. This feature will only work when the cash discount is set up at the location and a configuration “Show cash discount line on card receipt” is enabled.

Cash Discount $0 when paid via non-cash
Cash Discount applied when paid via cash
 
Now available – The dual pricing on the initial receipt when cash discount is enabled

Now the customers with cash discount enabled locations will be able to see the dual pricing on the initial receipt. This will allow the merchants to show the cash and card prices to the customers to help them decide to pay via cash or card. To see the dual pricing, the locations must have a cash discount setup and Enable Consumer Choice enabled.

Dual pricing enabled for a location
Dual pricing disabled for a location
Support for latest KDS is added for Lite

Now the servers will be able to send the orders to the latest KDS from their Lite device. Orders will display on the KDS as soon as it is sent from the Lite.

Order sent from Lite
Order displayed on the KDS

Bug Fixes

Bug fixes in gratuity

Fixed the negative balance due issue that occurred when applying gratuity to the order on Lite.

Bug fixes in gift card

Fixed some bugs in Gift Cards such as the gift card redeem value not displaying in the Gift Card Redeem receipt. Additionally, the redeemed GC’s last four digits will also show up at the bottom of the order receipt.

Version 2.0.120230304 (Build 120230304)

 

 

We are pleased to announce the release of the Lite app with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the Lite app. Below are the takeaways from this release.

Enhancement

Credit and Debit Card prompt implemented on Card button

Added a new feature of Debit and Credit prompt which will allow the guests to choose between Credit and Debit card to pay for the order. Merchants can enable this functionality from the partner portal by following this path – Station > go to Edit Payment Gateway > select Enable Debit Pin (please make sure either the PAX or PAX Direct is selected in the payment gateway). Once enabled, the server can tap the Card button on the Lite app and select either Debit or Credit to settle the balance due.

Enable Debit Pin
Debit and Credit prompt
EBT Payments implemented on Pay button

Added the EBT payments functionality in the Lite app which will allow the servers to accept the EBT cards to settle the balance due. The functionality can be enabled from the backend portal using the configuration “Enable EBT Payment” and the position of the EBT on Pay can be changed using the configuration “Position of EBT on Pay”. Once enabled, the servers can accept the EBT cards, go to Pay on the Lite app and select EBT to pay for the order. Moreover, the consumer choice and the non-cash adjustment would not apply to the EBT payments. Also, the tip prompt would not appear when paying via EBT cards.

Enable EBT Payment
EBT Button on Pay
Loyalty information will appear in Customer Management only when subscribed to the Loyalty module

Now the customer loyalty information will appear in the Customer Management only when the merchant location has subscribed to the Loyalty module. The Loyalty information includes Reward ID, Balance Points, and the Total Spent.

Bug Fixed

Fixed the card type prompt error while paying via Card on File

Fixed the bug that was prompting the user to enter the card type while paying from the saved cards (Card on File) on the POS. On clicking the Card on File button, the list of saved cards will appear, and guests can select the preferred card to pay for the order.

Fixed the Refund Access privilege issue

 

Fixed the issue due to which the Refund Access privilege was not working for the employees. This was causing the employees without Refund Access to refund the order from the POS. With this fix, the employees with Refund Access privileges can only refund the order and the privilege needs to be assigned from the backend portal – Employee > Access Management > Refund Access.

Fixed the item (with mod) getting added to a separate row on the cart when added twice

 

Fixed the bug that was causing the item (with modifier) to add to a separate row on the cart when added at a different interval. With this fix, if an item with the same modifier is added twice at different intervals, the item quantity will increase instead of the item getting added to a new row.

Fixed the user-defined payment as a favorite in the Pay screen

Fixed the user-defined not appearing as a favorite payment method in the Pay screen. With this fix, the merchant will be able to see the preferred user-defined payment as a shortcut on the Pay screen. The server can simply tap on the user-defined payment and pay for the order. You can set the user-defined as favorite from the backend – go to Settings > Setup > User Defined Payment Method > select Enable Favorite next to the payment method.

Fixed the Tax Exempt not disabling issue

Fixed the issue due to which the Tax Exempt was not getting disabled on the Lite app. With this fix, the Tax Exempt can be activated or deactivated in the Customer Management and on the Pay screen by enabling or disabling the configuration “Enable Tax Exempt”.

Version 2.0.120230215 (Build 10230215)

We are pleased to announce the release of the Lite app with new features, enhancements, and bug fixes. These features and fixes are live for all our customers and will revolutionize the way guests place an order on the Lite app. Below are the takeaways from this release.

Enhancements

Prefilled customer email and phone number on the Receipt pop-up

A new enhancement has been implemented where the customer’s saved email and phone number will appear prefilled on the receipt popup after successful payment. It will reduce the task of servers to manually enter the customer details to send the receipt.

Prefilled Phone number and email
Items can be assigned multiple categories (Additional Category)

A new functionality has been implemented to allow the items to be displayed in multiple categories in the Lite app. The Additional Category field in the backend portal can be used to assign multiple categories to any item. Navigate to the Item > in the Details page, and select categories under Additional Category.

Item in Appetizers category
Same item in Sandwich category

Bug Fixed

Fixed the Card on File payment error

Fixed the error where the saved cards were not appearing for the attached customer after clicking the Card on File button on the payment screen. With this fix, on clicking Yes on the confirmation popup, the saved cards of the attached customer will appear on the list, and the cashier can select the card and payment for the order.

Fixed the batch report missing entry issue

Fixed the missing transactions issue in the batch report that occurred due to the order being started from one terminal and payment being made on the other terminal. With this fix, if a transaction happens at the Lite terminal, it will be displayed on the Lite’s Batch Settlement report despite the order being started at any of the terminals. 

Fixed the tip refund, partial refund, and full refund issues in the Lite app

Fixed the error where the tip refund, partial refunds, and full refunds were not functioning properly in the Lite app. Some negative balance due was appearing in the cart during the refund. Now the problem has been resolved and an updated version is available for all the clients. 

Bug Fixed

Fixed the weighted item calculation error

Fixed the bug where the item quantity was being taken into calculation instead of the item weight. With this fix, the items will only be calculated with respect to the weight and not the quantity. For example, the price of 2 kg of Apple @ $4.00/kg will be $8.00 and the 2kg of Apple sold may have 4 or 6 pieces.

Weighted item added to the cart
Weight Screen